Leveraging Diversity Essay Example | Topics and Well Written Essays - 2500 words

Leveraging Diversity - Essay Example Organizations need diversity in ideas and therefore they need leaders who can encourage and manage under diverse situations (Kirton, 2007). But sometimes it is not the employee but the corporation that wins. The quality of any work or any team is improved when it is diverse. Leaders who understand that diverse companies have different needs from their leaders will do well. This diversity will improve the companies product line (Carter, 2007). At least this is the theory. Some are successful in implementing and some are not. Harley Davidson is the manufacturer of a high end motorcycle company. They were in bankruptcy not to long ago. Harley Davidson instituted a diversity management program and tools to help make the job easier. Their goal was to improve market share by increasing the innovation in the team. This meant that their management, including their senior management had to be trained in diversity and how to leverage that for the company's improvement. Harley Davidson has seen steady increases in market share since instituting this change (Harley Davidson, 2007). The company's employees have voted it as one of the best companies to work for so in this case diversity is a win-win situation. However, there is also Wal-Mart. The Wal-Mart story s quite different. According to Kirton (2007), Wal-Mart has won many awards for their diversity management. They proclaim that they have hired many minority people and that their management staff includes many minorities. It is clear that Wal-Mart has profited from these claims. However, there have been many complaints from Wal-Mart employees. Women employed at Wal-Mart say that they are promoted less than men and the company has been accused of taking advantage of undocumented aliens. This is an example of a company that has leveraged diversity for the good of the company alone Cox (2001), accurately describes the reasons so many organizations are struggling with a rapidly changing environment. It is clear that the advent of diversity management has forced business leaders to radically look at the way they do business. Organizational leaders recognize the importance of leveraging diversity on the bottom line but often they struggle with how to make that happen strategically. In a computerized, web-driven world companies have had to become a part of globalization essentially overnight. According to Global Lead (1998), diversity is a key business strategy and the expectation is that it contributes to an organization both in business growth and successful results. Global lead is a management company that has developed a strategic initiative that incorporates the use of what is called the five key drivers of business (Global Lead, 1998). The business drivers according to Global Lead (1998) are focus on the market, talent, innovation, values, and goodwill. Leadership will determine how well or how poorly diversity does in any given work setting. To assure that this is true, leadership must be well trained in diversity and the need for a diverse workforce. They must understand that a diverse workforce can create a work force that improves the bottom line (Clark, 2007). "Diversity is about empowering people and promoting the human spirit."(Clark, 2007). Diversity is about